There has been a global evolution in the system integration space (not just related to translations) through 4 phases:
No integration between systems.
During this phase, humans were the “connector,” moving data manually between systems. This either occurred through copy and pasting or reading from one application and manually typing it into the next.System-to-system integration.
Here, each customer funded integrations of many systems to many systems. This process was very slow and expensive to both build and maintain.System integration tools/generic connectors.
This marked the birth of tools such as the IBM MQ Series. They added a lot of value, BUT since they were generic, they still required a lot of work (often hefty consulting bills) or highly paid internal experts.Domain-specific connectors.
Each domain, like book-keeping/finance, marketing analytics, and now the translation domain, are being taken over by domain-specific connectors.
Despite the choice of connector that you make, Verbis will always have some fundamental principles that apply to all connectors: The most obvious is that most of our clients are Salesforce users using either one, two, three, or all Salesforce clouds. Due to the dictionary memory that adopts the company-specific terminology, our clients can be confident about having the same translation engine across all of the communication that appears in Salesforce.
When creating microsites in Experience Cloud you can seamlessly get your content auto-translated to the languages you desire. Regardless of whether you use CMS, Knowledge article, Custom label, Object fields label, or type text directly in Builder all content can be handled in Verbis Translation and Localization application.
The dictionary memory adjusts the company-specific terminology, making each auto-translation unique. Translation rules, exceptions & definitions are the essences of the dictionary memory.
Service Cloud with Knowledge article and FAQ
Verbis completes the Knowledge Articles by providing an extra intelligence layer for the translation process. Create an article or FAQ in Salesforce and start “a new translation project” with a clique of a button. Verbis will then automatically create the first draft of your multilingual version and send it to your translator for validation.
The dictionary memory adjusts the company-specific terminology, making each auto-translation unique. Translation rules, exceptions & definitions are the essences of the dictionary memory.
Force.com platform
Verbis completes the Salesforce Translation workbench by acting as an extra layer of intelligence for the translation process. Thanks to Salesforce creating applications tailored to your organization have never been easier. Thus, when you want to make the same application for different geographical areas of the company, you let Verbis auto-translate it all to the desired language.
Use the dictionary memory to set up rules and exceptions for the auto-translation. If you want to work with validators/translators, you also have an automatic process for administration, such as approvals and reminders.
Salesforce Chatter & Salesforce Chat (all clouds)
Verbis also completes real-time communication such as Salesforce Chat. Allow your customer to communicate with you in any language that they desire and let the message be translated, in real-time, to your agent. Making it efficient for your agent to respond in his native language that immediately will be translated and visualized in your customer’s preferred language. This practical connector has improved customer satisfaction scores and optimized first-response time.
No more language courses or copy-paste into other translation tools. Who said that language should be a barrier?
YouTube and Adobe Premiere (STR and SBV files)
Verbis supports users with translating subtitling files for social media and YouTube videos. Today content creation is a crucial point for any company. At the same time, society is evolving increasingly into video format. A common mistake we often see in the market is that many marketers have English subtitles only, and that is because it takes time to add several languages to a specific file.
With Verbis for Videos, you will be able to have one interface where you can translate your subtitles/captions for your videos.
Verbis provides localized content to Experience Cloud and Digital Experience. We...
Verbis will enable you to deploy global campaigns without any multilingual...
Improve your Customer Satisfaction KPIs :S by allowing your clients to...
If your company already has an existing Translation management system, Verbis...
Bring all the people and content you need together on Crowdin. Make your current choices...
Improve your Customer Satisfaction KPIs :S by allowing your clients to communicate...
We are entrepreneurs that have a specific passion for developing solutions for the Salesforce ecosystem. With our background of 12+ years in the Salesforce ecosystem, we have created a successful track record of identifying gaps and bridge them with our application solutions.
Verbis completes the Digital Experience system by acting as an extra layer of intelligence for the translation process. When creating content in your workspace, you can seamlessly get your content auto-translated to the language of your choice.
When your content is auto-translated, the proof-reading process gets activated in the application, chooses a deadline for the translators/ validators, and allows Verbis to automate the administration of the translation process.
The proofreader receives an email and now has access to the auto-translated text directly in Salesforce. Verbis supports the translators to do all the edits of content directly in the salesforce instants rich text editor. Verbis always allows you also to localize your content in the same view as the translators are editing the content. Edit, videos, images, hyperlinks, fonts, and much more.
Verbis completes the Digital Experience system by acting as an extra layer of intelligence for the translation process. When creating content in your workspace, you can seamlessly get your content auto-translated to the language of your choice.
When your content is auto-translated, the proof-reading process gets activated in the application, chooses a deadline for the translators/ validators, and allows Verbis to automate the administration of the translation process.
The proofreader receives an email and now has access to the auto-translated text directly in Salesforce. Verbis supports the translators to do all the edits of content directly in the salesforce instants rich text editor. Verbis always allows you also to localize your content in the same view as the translators are editing the content. Edit, videos, images, hyperlinks, fonts, and much more.
With Verbis connector for Experience Cloud, you can translate your community/websites directly into the experience cloud builder. This means that the Source of your content (CMS) can be outside of Salesforce, but you will still be able to translate inside the experience cloud. Like any other use case of Verbis, you will be able to access your company’s translation memory when translating and localizing.
You can also localize images, videos, and other hyperlinks in Verbis for Experience Cloud.
Verbis will enable you to deploy global campaigns without any multilingual expertise. Collaborate with your translators for proofreading and optimize the time spent on translation and localization management.
Verbis is the Translation management system that allows you to take any content block from Salesforce Marketing Cloud and send it to your translation department/agency with a simple button.
Improve your Customer Satisfaction KPIs :S by allowing your clients to communicate in their desired language.
With Verbis implemented in your Salesforce chat, you will break language barriers by enabling a real-time translation between your customer and your agent.
No more imports & exports from your Salesforce to Crowdin. Create work orders for multilingual content directly from Salesforce and let the seamless connector give you an end-to-end translation process from any desired Salesforce Cloud.
Thanks to Salesforce, creating an internal application on scale have never been easier. But what if you want to translate some specific custom labels, and field types, with or without namespace? Verbis for Translation Workbenches adds an intelligence layer to control everything you want to translate and automate the process.
