Home Furnishing Nordic (HFN), a leading home furnishings retailer and part of BHG Group, has announced a strategic partnership with Venizum, a provider of Salesforce-native AI translation solutions. This collaboration aims to integrate Venizum’s Translation Management Connectors (TMC) into HFN’s Salesforce Service Cloud, facilitating efficient multilingual customer communication.
HFN Partners with Venizum to Enhance Innovation and Customer Support
Partnering with Venizum is a strategic choice that aligns with our overall strategy to simplify and innovate,” said David Olhed, CEO of HFN. “Their award-winning technology and proven success in enhancing enterprise customer service align perfectly with our commitment to innovation and delivering excellent support to our customers. Moreover, Venizum’s scalable, comprehensive translation solutions across all Salesforce Clouds support both our current operations and future growth plans.
HFN & Venizum Unite for Seamless Multilingual Support
Venizum’s Salesforce-native integration ensures rapid deployment and seamless compatibility with HFN’s existing systems, providing a robust solution to overcome language barriers and streamline workflows. By removing dependence on various language skills, HFN can focus on ensuring quality service for customers across all markets. This partnership underscores HFN’s dedication to leveraging innovative tools to deliver exceptional customer experiences across diverse markets.
Venizum & HFN Partner to Elevate Multilingual Customer Service
We are excited to partner with Home Furnishing Nordic, a forward-thinking company that truly values innovation and customer experience,” said Maziar Nodehi, CEO of Venizum. “Our Salesforce-native TMC technology was built to empower businesses to connect with their customers in any language. With HFN, we look forward to setting a new standard for multilingual customer service excellence.
About Home Furnishing Nordic
Home Furnishing Nordic, a subsidiary of BHG Group, is one of the largest e-commerce retailers in furniture and home furnishings in the Nordics, operating multiple online stores including Trademax, Chilli, Furniturebox and Kodin1.Home Furnishing Nordic
About Venizum
Venizum specializes in AI-driven Translation Management Connectors (TMC) for Salesforce, empowering businesses to optimize workflows and deliver multilingual communication at scale. Recognized for its innovation, including winning the Salesforce Emerging Technology Award, Venizum offers unparalleled, scalable solutions for businesses operating on Salesforce.
