Salesforce Messaging Enhanced Cloud
Leveraging Localization with Salesforce Messaging Enhanced
Home + Salesforce Messaging Enhanced
Features
1. Support seamless translation of messages with origins from WhatsApp, Facebook Messa nger, InApp and web (MIAW)
2. Translate any attachment that your customers send to your agents
3. Translates up to three languages at once, agent language, client language and organization language.
4. High quality of translation by leveraging your company’s glossary across all clouds
Benefits
1. Increase agent efficiency by shortening the first response time and reducing the average handling time
2. Increase customer satisfaction and NPS
3. Tremendous cost savings compared to hiring native speakers
4. Simple and intuitive to use, install, and get started in 24 hours
5. Maintain your existing way of working with Venizum’s Salesforce Native APP.
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Translation & Localization
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3 reasons to add Venizum for your translation process!
Increase your translation options’ flexibility.
Take control of your translation process, especially your translation memory.
Stop doing administration for the translation process.
Allow verbs to handle it, and spend your time on more valuable things.
Prepare dashboards and have a better understanding of your translation process.
Real-time dashboard that shows you where your content is in the process.
