About Us
Over two decades of translation experience and localisation innovation
Our mission
Our passion is developing tailored solutions for the Salesforce ecosystem. With nearly two decades of experience, we consistently deliver results by identifying gaps and filling them with innovative application solutions.
Our approach is grounded in building applications that are precisely aligned with our customers’ specific needs. Every feature is crafted to address real challenges faced by the Salesforce community. We’re not just developers; we’re dedicated partners, committed to understanding and fulfilling your needs within the Salesforce ecosystem.
Seamless Translations Inside Salesforce
After years of experience in marketing and content applications, we identified a consistent need for effective translation solutions within the Salesforce ecosystem. In response, we created Verbis—a native translation application designed to work seamlessly across all Salesforce clouds.
Verbis serves as a communication layer, enabling translations across all Salesforce clouds. With Verbis, all your content and communication can be translated and localized directly within your preferred Salesforce Cloud.
If you talk to a man in a language he understands, that goes to his head. If you talk to him in his language, that goes to his heart.
Verbis translation & localization app
Verbis operates as your Translation Management Connector, enabling you to translate and localize content and communications across your preferred Salesforce Cloud environments. Drawing on our deep industry experience, we streamline the translation process, making localization straightforward and efficient. Our intuitive, user-friendly design ensures a smooth experience, saving you both time and resources.
The Salesforce product management team asked us to create Verbis after other vendors were unable to deliver a true one-stop translation solution for all Salesforce clouds. Today, we provide a comprehensive product that you can tailor to your specific Verbis translation requirements.
100% Native in Salesforce
Verbis is built natively on Salesforce to support all clouds and deliver scalable translation for Salesforce customers. We provide a single app, powered by a single machine learning engine, so you maintain a consistent tone of voice and translation quality throughout the entire customer journey. Unlike other solutions, Venizum is purpose-built for Salesforce and supports both asynchronous and synchronous communication.
When customers already have a Translation Management System, Verbis acts as a Translation Management Connector. Instead of integrating from outside Salesforce, it uses an inside-out approach, taking full advantage of its native Salesforce presence.
Business value
Scale multilingual service without scaling language-specific teams.
Serve more markets without staffing every language
Expand coverage without building dedicated teams for every market, language or shift.
Route customers to the right expertise, not just the right language skill
Make your full service organisation available to more customers, regardless of the languages your agents speak.
Reduce response and resolution times
Remove manual translation steps and language handoffs that slow down conversations and cases.
Increase agent productivity
Keep agents working in Salesforce instead of copying, translating and pasting content between tools.
Scale multilingual self-service
Keep knowledge available and up to date across languages so more customers can find answers without opening a case.
Deliver more consistent communication
Apply approved terminology, product names, tone and context across agents, channels and markets.
Keep customer data and context connected
Maintain multilingual conversations, translations and service history within the Salesforce workflow instead of fragmenting them across external tools.
Build one multilingual foundation for human and AI service
Use the same translation intelligence, terminology and context across agents, knowledge, messaging, voice and AI as your Salesforce service architecture grows.
Enter new markets faster
Add a new language without a multi-month localisation project — extend the same translation intelligence to a new market as soon as you're ready.
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