Across email campaigns, journeys, digital content, video and Experience Cloud, Verbis enables marketing teams and AI agents to communicate with every audience in their language, directly within Salesforce.
Verbis handles the language layer. Salesforce still owns the campaign and customer journey.
POWERED BY THE VERBIS ENTERPRISE COMMUNICATION LAYER
A feature set for every sales team
Agentforce can understand incoming messages in one language, process them with AI, and respond accurately in another — so AI-assisted sales conversations stay fluent across every market, without extra setup.
Verbis keeps Agentforce and human replies consistent with your approved terminology, pricing language and brand voice in every language, so nothing gets lost — or mistranslated — on the way to the prospect.
Speech-to-text and real-time voice translation let reps join calls with prospects in any language, with accurate transcription and translation happening as the conversation unfolds.
A shared Dynamic Glossary keeps product names, pricing terms and deal-specific language consistent across every rep, every region and every translated conversation — no more guessing which term is correct.
The sales ambition
Language quietly shapes how international sales operate. Leads get assigned to whoever speaks the language, not whoever can close the deal. Reps copy emails and proposals into translation tools, losing tone, context and formatting. Calls slow down while reps translate on the fly. Pricing, product and contract terminology drifts between markets.
The result shows up in longer sales cycles, missed opportunities and a pipeline that's harder to manage across regions.
Every new market adds hiring, training and coverage complexity for your sales organisation.
Your best rep for the deal may not speak the prospect's language, and it costs you the deal.
Reps copy, translate and paste content while prospects wait, and momentum drops.
Product names, pricing terms, tone and formatting vary between reps, markets and tools.
Time-sensitive deal documents fall behind, or need separate agency handling.
Deal content and CRM data move outside Salesforce, and the sales record becomes harder to trust.
Verbis detects a prospect's language and translates the conversation inside Salesforce, automatically. Any rep can work any lead or account, without dedicated language hires, external tools or copy-and-paste.
Email, a call, chat or a submitted form arrives in Salesforce in the prospect's language, whatever it is.
Verbis identifies the language instantly. No manual selection, no wrong guesses, no setup per conversation.
Your product terminology, pricing language and deal history keep translations accurate, consistent and on-brand.
The rep reads and replies in their own working language, directly in Salesforce. Territory, routing and forecasting logic run exactly as before.
Verbis translates the response back automatically. To the prospect, it's simply a natural conversation.
Any rep can work any deal
No copy-and-paste, no external translation tools
No dependency on language-specific hiring
Terminology and pricing language applied automatically
Existing territory and forecasting logic stay intact
The full conversation stays on the opportunity record, in both languages
Prospects and customers move between email, calls, proposals and self-service during the same deal. Verbis brings the same translation intelligence to every touchpoint, while Salesforce stays responsible for the opportunity, forecast and customer record.
Understand inbound leads and prepare outreach across languages, without leaving Salesforce. Dynamic context keeps messaging accurate, consistent and on-brand.
Connected speech, transcription and translation services support multilingual sales calls. Transcripts and call data return to Salesforce according to your process.
Translate quotes, proposals and deal documents while keeping pricing, product names and terms consistent with your Exception Library.
Keep opportunity notes, activity history and account context readable for every rep, regardless of the language a deal started in.
Let partners and customers engage with deal information and self-service in their preferred language.
Help reps and legal understand customer-provided documents with full Salesforce context. Translated content stays tied to the originating record.
Natively built on Salesforce, Verbis brings AI-powered translation into the sales workflows your teams already use, and extends the same multilingual experience across digital channels and custom applications.
Start with the capabilities you need today and expand at any time within one Salesforce-native translation platform.
Install Verbis once, with opportunity and pipeline translation included as the core capability from day one.
Each additional capability can be activated independently at any time, without reinstalling or rebuilding the platform.
Real-time translation for chat and messaging channels.
Multilingual product and sales-enablement content for reps and AI.
Speech, transcription and real-time translation for voice workflows.
Multilingual partner and customer portals.
Translate websites, CMS content and digital experiences beyond Salesforce.
Extend translation to custom applications, content and workflows.
Every capability shares the same translation intelligence, glossary, context and Salesforce-native foundation. Add new capabilities as your needs grow, without starting over.
Add Verbis to the sales workflows you already run in Salesforce. We’ll help connect language detection, translation and provider routing to the process you already control.
Explore Verbis architecture
Talk to a Verbis Expert
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Join us at Dreamforce 2026 to see Verbis in action. Find us in the Trailblazer Forest, or catch our session, “Real-Time Voice and Video Translation for Salesforce,” to see it live.
