Live Communication Translation
Enable seamless real-time, multilingual Salesforce communication
Enable real-time translation for live conversations across chat, voice, and digital channels so agents and customers can communicate instantly in their preferred language.
Case Management Translation
Venizum enables real-time translation directly within Salesforce Service Cloud Case management workflows. Agents can read incoming case descriptions, comments, and updates in their preferred language while responding to customers in another language without leaving the case interface. This helps global support teams collaborate efficiently and resolve multilingual cases more quickly. Translation can be applied to case fields, internal comments, and agent responses, ensuring that both agents and customers clearly understand the conversation.
By removing language barriers within the case lifecycle, organizations can provide consistent customer service across regions while maintaining a unified support operation within Salesforce.
Messaging Translation
Sales Cloud Translation
Verbis brings real-time translation to Salesforce Sales Cloud, aiding sales teams in communicating effectively with international colleagues, partners, prospects, and customers. Leads, opportunities, and conversation notes can be translated instantly, allowing sales reps to comprehend inquiries and respond confidently across language barriers. Sales teams can collaborate internally across regions while maintaining clear communication with global customers.
By integrating translation directly into the Sales Cloud workflow, Verbis enables organizations to expand into international markets without needing multilingual sales teams. This prevents opportunities from being lost due to language limitations and helps sales teams develop stronger relationships with customers worldwide.
Agentforce Translation
Verbis allows Agentforce human agents to operate across multiple languages by offering real-time translation for AI-driven conversations. Agentforce can understand incoming messages in one language, process them with AI, and support accurate responses in another language for the human agent.
This enables organizations to deploy multilingual AI assistants that support customers worldwide without needing separate language agents for each region. Whether in chat, messaging, or automated workflows, Verbis ensures that Agentforce interactions remain natural and contextually correct. By combining AI automation with real-time translation, organizations can expand customer support while maintaining high-quality multilingual engagement.
Smooth Translation & Localization solutions for every cloud!
TMS Connect
API Translation
Agnostic Translation Engine
Knowledge Translation
CMS Translation
Sales Translation
Messaging Translation
Agentforce Translation
Case Translation
Marketing Translation
Stuck in a Translation Loop That Isn’t Working?
Verbis is the first translation management connector native on Salesforce that makes sure you have a seamless end-to-end translation and localization process.
- No controle over translation cost.
- Slow customer support.
- Manual and inefficient translation processes.
- Difficult collaboration with translators.
- Sensitive data sent outside your organisation.
- Complicated installation and slow onboarding.
- No controle over translation cost.
- Slow customer support.
- Inefficient translation processes.
- Difficult collaboration with translators.
- Data sent outside your organisation.
- Difficult setup and onboarding.
- Reduce translation costs.
- Speed up customer support.
- Build smarter translation processes.
- Easy collaboration with translators.
- Keep translation in Salesforce.
- Effortless to install and get started.
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