Typing emails and customer communications takes time. With the new Dictation feature in Verbis for Salesforce, users can simply speak naturally while AI transforms their words into clear, professional, and well-structured text.
Available directly in Salesforce Email Composer and Messaging, Dictation enables teams to respond faster, reduce manual typing, and create higher-quality communications with less effort.
Save Time on Every Customer Interaction
Speaking is naturally much faster than typing. Most people type at 35–45 words per minute, while natural speech averages 120–150 words per minute. For customer service agents and marketing teams who create customer communications throughout the day, Dictation can save 30–60 minutes each day, depending on message length and editing requirements. Across a team of 100 users, that can translate into:
- 50–100 hours saved every day
- More than 1,000 productive hours every month
- More time to focus on customers, campaigns, and high-value activities instead of typing
Better Source Content Creates Better AI Translation
The benefits extend far beyond productivity. High-quality translation starts with high-quality source content. Well-structured language produces significantly better AI translations than text containing spelling mistakes, incomplete sentences, or inconsistent wording. By combining AI Dictation with Venizum’s multilingual communication platform, organizations can:
- Respond to customers faster.
- Improve the quality and consistency of customer communications.
- Generate more accurate AI translations.
- Reduce manual editing before sending.
- Deliver a better customer experience across every language.
Whether your team works in Service Cloud, Sales Cloud, or Marketing, Verbis helps users communicate naturally while ensuring every message is optimized for global communication.
Speak naturally. Write professionally. Communicate globally with Verbis.